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How do I return an item?

AmateurRadioSupplies, LLC - Returns Policy In the unlikely event that you're not satisfied with our products or our service, we'll gladly refund your money. Just return any new or unused part within 60 days of the shipping date and we'll refund the purchase price. Shipping charges are not refundable. 

If you have purchased a wire antenna from us and are not satisfied with the antenna, we will except the return within 7 business days. All returns require you to contact sales@amateurradiosupplies.com to obtain a RMA number to facilitate the processing of your return. All sales of radios, transceivers and equipment are final. We do not except returns of used equipment ever. In the unlikely event of defective equipment, we will repair or replace at our expense after evaluating the equipment.   We must be notified of defective equipment within 7 days of product delivery. In the event, that a product becomes defective after use - we will work with the buyer to make a warranty claim with the manufacturer, if applicable.  All warranty information, if available, can be sourced directly from the manufacturer.

At this time, we are unable to accept returns of custom cables or other custom built products.   

Please note that videos, software, and other copyrighted materials like books cannot be returned for refund once they have been opened. All returns are subject to inspection. Any part that, in the opinion of Amateur Radio Supplies LLC staff, shows evidence of being used or installed contrary to manufacturer's instructions and/or subjected to improper handling, packaging, or shipping by the customer will not be eligible for exchange, refund, or warranty consideration. We reserve the right to charge a 15% restocking fee or refuse any exception. Amateur Radio Supplies is not responsible for products damaged during shipping once they leave our warehouse or the facilities of our manufacturers or drop shippers.